We offer a cost-effective online mediation service using the latest specialist technology to mediate with an Online Dispute Resolution (ODR) mediator.

Online mediation is available on all smart devices from desktop PC/MAC to mobile phone. You need only a reliable internet connection, and understand how to use the very simple software. We can and do give you a free link to the software,which has free tutorials prior to the mediation, You can forward any documents electronically online.

As long as you have a quiet and confidential place,you can meditate anywhere .

Our Small Claims Mediation scheme is for claims with a maximum value of £10,000, co-incident with the small claims court limit.

                                        Fee Structure

Claim ValueDurationCost
Claim value of less than £10,000.00Up to 2-hour online mediation£125.00
per party
Claim value of less than £10,000.00Up to 3-hour online mediation£175.00
per party

Online mediation offers a cost-effective alternative to conventional mediation, saving both time and money. There is no need to travel or arrange room hire .

Simply straightforward expert mediation from the comfort of your own home or office.

Cases that could not otherwise be pursued because of costs limitations can be dealt with in a timely, cost-effective manner.

Faster and cheaper than the small claims court

  • SPEED A mediation can be arranged in 7 days. You could be waiting 6 months for a small claims hearing
  • FLEXIBILITY You can mediate from home. Appointments can be made to suit times and needs of parties.  No long waits at court that cost you time and money. Or not happening that day as the Court not having enough time on the day to hear your case .
  • CONFIDENTIAL Mediation is an entirely confidential process. Unlike a small claims hearing. A s they usually take place in a judge’s private room, the judgment itself is a public document.
  • BINDING Both mediation settlement and judgment are binding. If breached, separate action may need to be taken in court to enforce. However, in the case of mediation this is less likely to be needed as a) there has been agreement and b) it is possible to make settlement itself conditional upon receipt of cleared funds.
  • COST EFFECTIVE Court fees in small claims small claims cases vary depending on the value of a particular claim and are set on a sliding scale. They will certainly cost more than mediation .
  • If you have a claim for the value of value of £3000. the court fee to issue will be £205 ( 2018)
  • or £185 if using Money Claims Online system)
  • The hearing fee is £355
  • A total of £560 just to get it into court
  • This does not include any lawyers fees……..and you may not win.

Conditions of our online mediation service

Fees must be paid no later than 7 working days before the mediation.

if the mediation date is changed or cancelled at less than 7 working days notice the fee is retained in full and not returned. if a date is changed before 7 working days a non refundable £25 administration fee will be charged.

When the agreement to mediate is signed. The participants must confirm they are able to operate the relevant online software and they are able to transmit documentation to all the parties online.They must also confirm they will mediate in a quiet and confidential room

Time limits are fixed . This will include allowing the time necessary for drawing up any agreement.

I

Small claims mediation is only t suitable for small claims

The fees charged include pre-reading of no more than five, A4 documents. All documents must be sent to the mediator and other participants no later than 5 working days before the mediation

We do not provide legal advice .It is for the participants to obtain any such legal advice before the mediation starts.